Social media is still very much a hot topic for many organisations, in this post we look at the key points required to establish activity in your organisation.
Groundwork And Preparation
Preparation is extremely important when looking at how your organisation can use social media. Engage your colleagues, stakeholders and customers in finding out their perceptions based around social media. Do your colleagues feel positively about engaging customers through online communities, do your customers want to communicate via these channels or not?
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